USA, New York (NY): Host node issues (continuation)
The broken components have been replaced, and all affected services are now up and running. The incident has been resolved. We appreciate your patience.
Please note that the platform will soon be upgraded. A fully tested replacement mainframe is currently awaiting clearance with USA customs. Once it arrives, all services will be seamlessly live-migrated to the new infrastructure without any disruption.
The broken components have been replaced, and all affected services are now up and running. The incident has been resolved. We appreciate your patience.
Please note that the platform will soon be upgraded. A fully tested replacement mainframe is currently awaiting clearance with USA customs. Once it arrives, all services will be seamlessly live-migrated to the new infrastructure without any disruption.
Our remote hands team has initiated the hardware inspection and service. We will notify you once the issue has been addressed and resolved.
We sent our contractor to the DC to look after the machine we repaired 2 days ago. Unfortunately, the machine again reports problems. We act as fast as New York traffic allows.
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