Resolved

We've now resolved the incident. Thanks for your patience.

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Amin Naderi
Identified

We've confirmed there is a problem; we're working to resolve it. There is a network issue on 1 of the data center's upstream networks, and they will reroute packets to another upstream network, and the issue will be resolved

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Amin Naderi
Investigating

Some people are experiencing problems with our service right now. We're so sorry about that. Please standby for further updates, and we'll be in touch as soon as we know more.

There are network issues in certain locations in Europe, so you may not be able to access your VPS portal at this time.

** Our team is addressing an issue with a host node with the highest priority.

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Amin Naderi
Began at:

Affected components
  • KVM Europe
    • Austria, Vienna
    • Austria, Graz
    • Austria, Vienna (Interxion)
    • Belgium, Brussels
    • France, Paris
    • Germany, Frankfurt
    • Italy, Milan
    • Poland, Warsaw
    • Serbia, Belgrade
    • Switzerland, Zurich
    • United Kingdom, London, Docklands