Resolved
Resolved

The situation has remained stable since the incident was moved to the recovering state, and no further issues have been observed.

We consider this incident resolved and will continue to monitor the network as part of our normal operations.

We apologize for any inconvenience caused and thank you for your patience.

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Recovering

Network conditions have improved significantly and services currently appear stable.

While we have not yet received final confirmation from our upstream provider that the issue has been fully resolved, we continue to monitor the situation closely.

Further updates will be provided as they become available.

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Identified

The issue has been traced to a router within the upstream network. The exact cause is still being investigated, and the provider’s engineers are actively working to resolve the problem as quickly as possible.

At this time, services remain available. However, intermittent routing instability and brief connectivity interruptions may still occur while remediation work is ongoing.

We will continue to share updates as they become available.

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Updated

We are in touch with upstream providers and we'll release more information as soon as we know more.

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Investigating

We are currently investigating intermittent routing issues affecting connectivity in the Czech Republic. Our network team is actively working on the issue and taking corrective actions to restore normal service as quickly as possible.

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Began at:

Affected components
  • KVM Europe
    • Czech Republic, Prague