Degraded IPv6 performance

Uptime Impact: 21 hours, 59 minutes, and 22 seconds
Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

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Identified

We see degraded IPv6 performance in some European locations, particularly on communication between Europe and USA. This is related to routing issues in London. Some customers (we have reports from Luxembourg and Belgium) have difficulties accessing their VPS in France, Germany and Poland.

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Began at:

Affected components
  • KVM Europe
    • Belgium, Brussels
    • Denmark, Copenhagen
    • France, Paris
    • Germany, Frankfurt
    • Italy, Milan
    • Norway, Oslo
    • Poland, Warsaw
    • Romania, Bucharest
    • Serbia, Belgrade
    • United Kingdom, London, Docklands
  • KVM North- and Latin America
    • Canada, Montréal
    • USA, Miami (FL)
    • USA, New York (NY)