Singapore: We're currently having issues

Uptime Impact: 1 hour, 22 minutes, and 9 seconds
Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

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Updated

We are currently addressing an issue with a TOR (Top of Rack) equipment in Singapore. Technicians are on a call to coordinate the replacement of the faulty equipment. Further updates will be provided as the situation progresses.

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Updated

We are actively working on resolving the issue with our Singapore network infrastructure. While we don't have a precise ETA at the moment, please rest assured that our team is doing everything possible to restore full functionality as quickly as possible.

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Identified

We've confirmed there is a problem in some parts of the network infrastructure. We are working closely with the datacenter to resolve this as soon as possible. We will provide updates as soon as we have them. We apologize for the inconveniences this is causing.

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Investigating

Some people are experiencing problems with our service in Singapore right now. We're so sorry about that. Please standby for further updates, and we'll be in touch as soon as we know more.

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Began at:

Affected components
  • KVM Asia, Australia and Oceania
    • Singapore, Singapore