Singapore: Datacenter A/C malfunction, thermal shutdown

The issue in the Equinix IBX data center has been successfully resolved. The temperature is now back to normal (30C /86F and falling), and all services are back online. We apologize for any inconvenience caused by the downtime. Our team has worked tirelessly to rectify the situation and ensure that our systems are once again operating at full capacity.

Equinix IBX site staff updated that 4 Chillers are now running and average temperature is currently at 40 degrees celsius and Hudimity at 20 percent

Equinix IBX site staff updated that the that affected chiller has been restored. Both chiller 1 and chiller 2 are online cooling the data hall.

EQUINIX data center has thermal issues in the data halls. The room temperature exceeded 45C / 113F

EDIS Global shut down infrastructure in Singapore to avoid any loss of data.

Equinix Singapore data center is currently facing temperature control problems due to air conditioning malfunctions. A Mechanical Disturbance has occurred, prompting our personnel to investigate the issue. EDIS Global is shutting down infrastructure to avoid loss of data if temperature exceeds critical limits.

Some people are experiencing problems with our service right now. We're so sorry about that. Please standby for further updates, and we'll be in touch as soon as we know more.

** Our team is addressing an issue with a host node with the highest priority.