Potential service disruption

Uptime Impact: 7 minutes and 37 seconds
Resolved
Updated

We wish to inform you that our network experienced a breakdown lasting approximately 9 minutes. All transit providers used in Tokyo were unavailable. Preliminary analysis suggests a potential DWDM (Dense Wavelength Division Multiplexing) issue. Our technical team is actively investigating the matter to prevent future occurrences.

We sincerely apologize for any inconvenience caused by this interruption and appreciate your understanding.

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Resolved

Services that were impacted are now running smoothly again.

Investigating

Our monitoring system detected a potential issue and our team is on it! We'll keep you posted as soon as we learn more.

Began at:

Affected components
  • KVM Asia, Australia and Oceania
    • Japan, Tokyo