Resolved
Resolved

Due to the uncertain situation and the lack of recent significant developments, we are temporarily closing this status-page entry. Media describe the status as "Years of uncertainty lie ahead for residents of Icelandic town near active volcano". We will reopen and update this posting as soon as new information becomes available.

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Updated

Here's a condensed overview of atNorth's statement about the volcanic activity near their ICE02 data center.

  • Seismic Activity Near ICE02 Data Center: atNorth has observed increased seismic activity and volcanic uplift near Mt. Þorbjörn in the Reykjanes Peninsula, close to their ICE02 data center.
  • Data Center Safety and Security: The company assures customers that the ICE02 data center is designed to withstand seismic events and that their infrastructure remains uncompromised and secure.
  • Power Supply Contingencies: Although there is potential for disruption at the nearby Svartsengi geothermal plant, atNorth has backup power arrangements to ensure continuous operation.
  • Operational Status: The data center's power systems, cooling mechanisms, and network connectivity have been inspected and are fully operational.
  • Proactive Measures: atNorth's team is actively monitoring the center for any anomalies and is prepared with disaster recovery and business continuity plans.
  • Communication Commitment: The company emphasizes open communication channels for timely updates and responses to any concerns.

EDIS Global maintains this status page entry in the "open" state for informational purposes.

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Investigating

Status Update for EDIS Global Customers

We are closely monitoring the significant geological developments in Iceland. A state of emergency has been declared due to escalating earthquakes and fears of a volcanic eruption (Fagradalsfjall), particularly near Grindavík, which is only 35 kilometers from Hafnarfjörður, where our EDIS Global servers are located. In the past 24 hours alone, over 1,400 earthquakes have been recorded.

Urgent Recommendation: Data Backup

Given the proximity of our server location to the affected area and the rapidly changing situation, we strongly recommend that you back up all data stored on our Iceland servers as a precautionary measure. This step is crucial to protect your valuable information from potential risks associated with these geological events.

For real-time updates on the seismic activity in Iceland, you can visit the "Live Earthquake and Volcano Monitoring in Iceland" here.

Support and Assistance

We understand the urgency and are fully committed to assisting you through this process. Our technical support team is available 24/7 to provide any necessary assistance or to answer any questions you may have.

Please don't hesitate to reach out to us. We are here to ensure the safety and integrity of your data during these challenging times.

Thank you for your prompt attention to this matter.

Yours sincerely, EDIS Global Team

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Began at:

Affected components
  • KVM Europe
    • Iceland, Hafnarfjordur